FAQs
PRODUCT
Q. How is a kilt worn?
A. kilt should be worn with the pleats to the back and the fringes on the right-hand side. It is high on the waist, at the belly button, it will allow it to drop down to the top of the knee.
Q. How do I measure for a kilt?
A. For measuring your kilt, visit the size guide page so you can measure your kilt size by yourself. Please feel free to contact our friendly customer service representative if you have any queries prior to ordering
Q. Can I wash my kilt?
A. Yes, You Can Wash Your Kilt. But for Those kilts that are made with woolen, We recommend dry cleaning by a professional only.
Q. What are an 8-yard kilt and a 5-yard kilt?
A. The front side of both kilts is similar to each other. The extra fabric in an 8-yard kilt allows for deeper, crisper, and cleaner pleats that lay much flatter than a 5-yard kilt. An 8-yard kilt will also have a better swing or swish when walking.
Q. What material are kilts made from?
A. All traditional kilts are made of 100% pure new 13oz or 16oz acrylic wool. We have available up to 1000 tartans in stock. A casual Kilt(utility kilt) is made with premium cotton.
Q. If I do not have a clan or district tartan, can I wear a tartan kilt?
A. Yes. suppose you don't have any clan or forget your clan so you can use universal tartans like Black Watch, Hunting Stewart, Royal Stewart, and Jacobite.
Q. Can I Use Pants size to order my Kilts?
A. DO NOT USE YOUR PANTS SIZE for kilt sizing. Kilt measurement is usually 3"-4" larger than the size of your pants and kilt is always measured from the belly button.
Q. Which are the most popular tartans?
A. For general use likely Royal Stewart, Black Watch, Dress Gordon, and Lindsay.
Q. Can ladies wear kilts?
A. The kilt is a man's garment but nowadays ladies also wear kilts with men to keep alive their clan tradition. Tartan kilted skirts are very famous among ladies. These are available in all tartans.
Q. What is worn under the kilt?
A. Its old joke is “nothing is worn under the kilt". What you wear under your kilt is your own decision only you can make. There is no strict rule about it.
Q. My tartan isn't listed on your site?
A. we have a huge stock of tartan but still, you do not get your required tartan. We can design a tartan from new or specially weave any registered tartan. Please get in touch with our customer service representative for more information.
Q. How much fabric is required for a Great Kilt?
A. It depends on your kilt's measurements. Usually, 7-8 yards of tartan are used in one great kilt.
You can order this from the tartan fabric section - link below.
https://jacketandmore.com/tartan-fabric-per-yard.html
What is all included in a full kilt outfit?
you will get everything you need for a full outfit including:
Jacket & Vest, Kilt, Fly plaid, Flashes, Sporran, Belt Buckle, Brooch, pin, Shoes, Hose.
What type of outfit should I wear?
You can choose any outfit from our huge collection of kilt outfits available. You can also get an outfit that matches your clan. There are two types of formal kilt outfits, The first is Prince Charlie which is worn at weddings and night events. Second is an Argyll kilt outfit that is worn at daytime formal events.
SALES AND PAYMENTS
What payment methods do you support?
We accept credit cards, debit cards or PayPal. These are secure payment methods to make sure that your amount is transferred safely without any hurdle. Contact us if you are not sure about your preferred payment method.
Where is my confirmation email?
If for some reason, you did not receive an email, please check your spam folder or double-check you entered your email address properly. If you still haven’t received it after 24 hours don't hesitate to get in touch with us.
Why has my card been declined?
All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card does not, for any reason, authorize payment then you will be notified of this immediately at the checkout. Please contact your card company for full details of why the payment was declined.
Do you offer a discount coupon?
Yes, we do offer discount coupons for our regular customers who often do shopping from our website. You can avail of this offer by sending us a message through live chat support 24/7 or contact us. We offer special discounts on wedding packages and bulk quantity orders.
I cannot find the product I am looking for on your website. What should I do?
If you can't find the product you are looking for, please don't worry. Just send us a message through our 24/7 live chat support or contact us . We will get back to you shortly.
My order isn't showing on my account?
Your order will only show on your online account if you were signed in when placing your order. If you placed your order as a guest, then you must have to create your account in the next step. If you skip both ways then unfortunately, your order won't show against your account.
I’m having technical issues. What should I do?
We always make sure that our customers shouldn't have any technical errors while placing an order. But if you are having any technical error contact us or contact us through our live chat support available 24/7.
DELIVERY AND RETURNS
What is the delivery time for my order?
In normal order, your parcel will ship within 3 to 4 weeks. If you need your order urgently, then you will select the rush order option to get your order within 8 to 10 working days.
I require my order urgently
If your order is required urgently then please use the express delivery options we have available. You can also use the order comments section at the checkout to state when you require your order for. If you require custom made goods quicker than the specified make times please contact our customer service representative to see whether this is possible.
What delivery services do you use?
We are using the best courier services FedEx, DHL and make sure you will receive your parcel safely and within a time frame.
Do I have to pay customs or import tax?
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Can I return something that doesn’t fit?
If it hasn’t been made to measure, worn or used, then certainly. Read our Returns And Exchange Policy.
When will I receive my order tracking number?
After your parcel is dispatched, the tracking number will be uploaded to the system and you can check by logging in to your account.
Do you provide worldwide shipping?
Yes, we deliver worldwide and we also accept wholesale orders.
How can I contact customer service?
You can contact us or You can also send your message through our live chat support.